Refund and Returns Policy
At Atlas Digital Solutions LTD, we are committed to your satisfaction with our digital services, including website creation, SEO, and link building. Please review our refund and returns policy below:
Service Satisfaction
We strive to deliver high-quality services that meet your expectations. If you are not satisfied with any aspect of our service, please contact us within 14 days of delivery so we can address your concerns.
Refund Eligibility
Refunds may be considered under the following circumstances:
- If the service has not been delivered within the agreed timeline without valid reason.
- If the delivered service significantly deviates from the agreed-upon scope without prior consultation.
- If technical errors on our part prevent the service from functioning as intended and cannot be resolved.
Non-Refundable Services
Please note that certain services may not be eligible for refunds, including:
- Services that have been fully delivered and approved by the client.
- Custom work or content specifically created for your business.
- Services that have been partially or fully used, such as SEO campaigns or link building packages.
Refund Process
To request a refund, please contact our support team at [email protected] with your order details and reason for the request. We will review your case and respond within 5 business days. Approved refunds will be processed within 7 business days.
Returns and Revisions
We offer revisions and adjustments to ensure your satisfaction within the scope of the project. Please communicate any requested changes promptly during the project timeline.
Contact Us
For any questions regarding refunds or returns, please reach out to:
[email protected]
+447822015625